what is hardware technician job description


Roles and responsibilities of a hardware technician
Although the daily responsibilities of a computer hardware technician may vary, most have a number of key responsibilities:

Problematic hardware problems


One of the main tasks of a hardware technician is to solve hardware problems for computer users. Typically, the user sends a help desk ticket to the IT department of their organization and a hardware technician will perform a series of diagnostic tests to determine the cause of the problem. In some cases, the technician may have to open the computer and physically inspect its components to resolve performance problems.

Hardware and peripheral maintenance

Computer hardware technicians also supervise regular maintenance of computer hardware and related devices such as printers and drivers. These routine maintenance tasks can range from system backups to appliances or to component cleaning and updating. In this aspect of the role, the computer hardware technician can also determine if a device is at the end of its life or near failure and remove it from service.

Repairing computer hardware

Computer-based technology solves a variety of problems, from replacing the CPU and motherboard to reconnecting the computer. This part of the role must be familiar with equipment and machine tools, because computer hardware may have to work at the command line or carry out physical repairs including removing, replacing cables or soldering.
Attachments and Customization Features

Computer software also provides support for hardware and software. They can provide new content or guide users gradually by first preparing a new computer or device and can provide support in developing documents related to supply and demand procedures. In addition, search engines and computer software support good quality assurance procedures.

Add a Help Desk ticket

In some cases, computer software may be needed to complicate matters for supervisors or professionals. If the IT department is not equipped to fix the problem, the engineer may need to determine whether the device is still in supply and provide the manufacturer with a claim condition. When the device is empty, the device can alert the viewer, who decides how to do it.

Operating System Imaging

Computer software technology has also provided and cleaned computer systems for graphics. This process involves removing all programs and reinserting them, usually only in cases where damage is done. In this case, the computer programmer's software interface ensures that the client's software requirements can be successfully reconfigured after updating the software.


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