what is hardware technician job description
Roles and responsibilities of a hardware technician Although the daily responsibilities of a computer hardware technician may vary, most have a number of key responsibilities: Problematic hardware problems hardware technician job description One of the main tasks of a hardware technician is to solve hardware problems for computer users. Typically, the user sends a help desk ticket to the IT department of their organization and a hardware technician will perform a series of diagnostic tests to determine the cause of the problem. In some cases, the technician may have to open the computer and physically inspect its components to resolve performance problems. Hardware and peripheral maintenance Computer hardware technicians also supervise regular maintenance of computer hardware and related devices such as printers and drivers. These routine maintenance tasks can range from system backups to appliances or to component cleaning and updating. In this aspect of the r...